For information on ordering a USFA product including custom guns, you may either search on-line at our USFA dealer locator page to find a USFA Stocking Dealer near you or contact the USFA Sales office in Hartford, Connecticut at 1-860-296-7441.

• 15% restocking fee applies to all USFA orders
• Deposits are required for any extra grade grips or special options including engraving and are to be deducted from any refund after cancellation of an order.
• Please use caution when ordering as you may be liable for up to 100% of the deposit and or the entire cost of the gun depending on the options chosen.

Please click here to register your gun.

Prior to shipping your firearm for service or repair, please contact the USFA Service Dept. at 1-860-296-7441 to discuss your service question.

RETURN AUTHORIZATION REQUIREMENTS Effective March 1, 2007, all returns for both warranty and non-warranty work must have a Return Authorization Number (RA number). If it's determined that the firearm does fall under our warranty criteria, USFA will reimburse the customer up to $30. On warranty items, USFA will pay for overnight return shipping to the owner. The RA Number must be clearly indicated on the package or the package will not be accepted. Contact USFA Service for this number.

Most repairs are completed and returned promptly. For guns returned for extra cylinders and or fitting for stocks, the time to complete the work is subject to part availability.

Please use the address below when sending all firearms.

Please use the address below when sending all firearms. Please do not use the word firearm in the address. Please insure your gun when shipping to:

USFA Service Dept.
445 - 453 Ledyard St.
Hartford, CT 06114-3211

Email: usfa@usfirearms.com

USFA
P.O. Box 1901
Hartford, CT 06144-1901
U.S.A.

Visitors by Appointment Only

For all FedEx/UPS shipments and all service/repair related shipments, please ship to the Ledyard Street address above and NOT to the P.O. Box address. Please do not use the word firearm in the address. Please insure your gun when shipping. Mark it for the attention of USFA Service Dept.